RETURN POLICY:

Thank you for shopping from Quad Store. We strive to provide you with high-quality products and excellent customer service. However, we understand that sometimes you may need to return or exchange an item. Therefore, we have outlined our return policy below to assist you in the process:

  1. Eligibility:
    • To be eligible for a return, the electronics component must be unused, in its original packaging, and in the same condition as when you received it or received dead on arrival.
    • Certain items may not be eligible for return due to their nature of the product. Please check the product description or contact our customer service for more information.
  2. Timeframe:
    • You have 3 days from the date of purchase to initiate a return.
    • After the specified timeframe, we will not be able to process your return request.
  3. Return Process:
    • To initiate a return or exchange, please contact our customer service team via [online chat / email] and provide the following information:
      • Order number
      • Item(s) you wish to return or exchange
      • Reason for the return
  4. Return Shipping:
    • The customer is responsible for the cost of return shipping unless the return is due to an error on our part or incorrect item.
    • We recommend using a trackable shipping method and the same has to be shared with us through email.
  5. Refund or Exchange:
    • Once we receive the returned item(s) and verify their condition, we will process your refund or exchange.
    • Refunds will be issued to the original payment method used during the purchase.
    • If you opt for an exchange, we will ship the replacement item(s) to you as soon as possible, subject to availability.
  6. Restocking Fee:
    • In some cases, a restocking fee may apply for returned electronics components. The fee amount, if applicable, will be communicated to you during the return process.
  7. Damaged or Defective Items:
    • If you receive a damaged or defective electronics component, please contact our customer service immediately.
    • We may request additional information or evidence, such as photographs/videos, to assist in the resolution process.

Please note that this return policy is subject to change without prior notice. We recommend reviewing the policy before making a purchase. If you have any further questions or require clarification, please reach out to our customer service team, and we will be happy to assist you.

PAYMENT

Complete payment has to be done by the Buyers and orders that doesn’t fulfill the payments will not be processed. We will keep you posted if any issues arise in payments.