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Track Order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from your online shop?

We offer FREE shipping for all pre-paid orders with value above Rs 1000/-. Order value lesser that that will be charged a flat rate courier charge of Rs 100/-

For all Cash On Delivery (COD) orders an additional fee of Rs100/- will be charged. This fee is charged by the logistics company for handling COD orders and hence we have the collect the fees from you.

For all COD orders, our executive will call you to confirm your order and verify your shipping address only after which your order will be processed. If there is no response to phone calls made then your order will be cancelled.

Which payment methods are accepted in the Online Shop?

Currently we are accepting only prepaid orders. You can use Netbanking, Debit Cardand Wallet option for making payment.

We also support Cash On Delivery(COD) option for which an additional fee of Rs100/- will be charged.

Currently we do not support use of Credit Cards as payment option.

How long will delivery take and which courier service you use?

Once your order is shipped you will receive the courier tracking number. Your can track the status of your order from the respective courier companies website.
We use courier service like Fedex, DTDC and IndiaPost depending on the service availability for your city pincode.

Need GST Invoice for claiming input credit?

If you want to claim ITC on your order then please inform us with your GSTIN in the”additional comments” section of the Checkout page when you place the order.

How secure is shopping in the Online Shop? Is my data protected?

All your data is completely safe while using our website. Our website is HTTPS and you could verify the same next to the address bar. All your data like password, card information etc is private when it is sent to our website.

What exactly happens after ordering?
  1. You will receive an email confirmation with Order detail.
  2. Your order will be in “Processing” status.
  3. Once your order is packed and shipped it will changed to “Shipped” status and then “Completed”.
  4. Once order is shipped you will receive courier tracking details.
Do I receive an invoice for my order?

Yes, you will receive hard copy GST invoice with your package. If you need the soft copy of the invoice then please contact us and we will email you.

Do you customize the kits ?
  1. No, we do not customize the kits based on your requirement if you are an individual customer. Even in the existing kits which are sold in our website we cannot add or remove any of the components.
  2. Yes, we can provide you a customized kit if you are a larger organization like schools, educational institutions, coaching centers, online training providers where we require a minimum order quantity (MOQ) not less than 100 kits with a delivery timeline of more than 45 days. We can also provide OEM services with your brand name and logo printed on the labels.